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Privacy Policy

  1. Identity and Contact Information

5 Avenue de l’Europe,
34830 Clapiers, France
Phone: +33 9 67 39 35 20

  1. Purposes of Data Collection

We collect your personal data in order to respond to your requests for quotes or information, send you newsletters, feed into our CRM system, create your personal space on the Lumen web application, or register you for events. This data also enables us to provide you with a customized and tailored service.

  1. Legal Basis for Data Processing

The processing of your personal data is based on your consent, which you provide by filling out forms on our site or by contacting us via email or phone. We also process data under our legal obligation to provide accurate information upon request from competent authorities, as applicable.

  1. Data Recipients

Your personal data is processed solely by the internal staff of GL BIOCONTROL. We do not share your data with third parties, except as required by law.

  1. Access Management

Only authorized personnel have access to your personal data, and only to the extent necessary to perform their duties. Access is strictly controlled and monitored.

  1. Data Transfers

No transfer of your personal data takes place outside the European Union.

  1. Regular Backups

We perform regular backups of all personal data to prevent loss and ensure continuity in the event of a disaster. These backups are securely stored and are also subject to our strict security measures.

  1. Updates and Maintenance

We keep all our systems and software up to date to protect your data against known security threats. Security updates are applied as soon as they become available.

  1. Staff Training and Awareness

Our staff is regularly trained on IT security practices and personal data protection. We also raise awareness among our teams about security risks such as phishing and other threats.

  1. Security Measures

We protect your personal data using technical security measures such as HTTPS protocol, antivirus software, and firewalls to prevent unauthorized access to your data.

  1. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately after they are published on the site.


For any questions or requests regarding the management of your personal data, you can contact us at the address provided above.